Ask a Question, Comments and Private Notes

Questions (and answers)

A customer can ask a Question directly on a Quote. You'll be prompted to answer the Question with an email Notification and a Dashboard message, which will remain until you answer or dismiss the Question.

Comments

You can add a Comment to a Quote and your customer will receive an email Notification containing the Comment and a link to view the Quote.

Private Notes

As a Quote Author you can add a Private Note to a Quote. Only you and your fellow Team Members will be able to see Private Notes. 

You can add and send a Private Note to another Team Member. They'll receive an email Notification and a Dashboard message, which will disappear once they've clicked through to the Private Note.

You can also add (and send) a 'Note to self' - a Private Note to yourself. Call it a handy little reminder.

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